Still nothing

We received a call from Sandy (the lady from our adoption agency) sometime between 10 and 11:30. She said that she had just gotten off the phone with Xiumen who is also here in Maryland (She does the translations of everything for the adoption agency), she has been trying to call the CCAA and just getting a busy signal which is common since it's early there, and people in the US are calling. She told Sandy, it's usually easier to get through after noon. So here it is 2PM in China, and we've heard nothing! What I don't understand is why they don't just send Shinghong (Xiumen's nephew) or another relative that is there that works for the adoption agency to CCAA! But I'm trusting they know what is best, and they're doing everything in there power to get this straightened out.